Frequently Asked Questions
Everything you need to know about your Instant Pot experience
What is the standard shipping time for my order?
Orders are typically processed within 1-2 business days. Standard shipping generally takes 3-5 business days depending on your location within the continental United States.
Does my Instant Pot come with a warranty?
Yes, all new Instant Pot appliances include a 1-year limited warranty that covers manufacturer defects and hardware failures under normal household use.
What is your return policy for kitchen appliances?
We offer a 30-day return policy for products purchased directly from our store. Items must be in their original packaging and include all accessories to be eligible for a full refund.
Are the inner pots and lids dishwasher safe?
Yes, the stainless steel inner pot, steam rack, and lid are all dishwasher safe. We recommend placing the lid on the top rack for the best results.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How do I register my product for support?
You can register your product on our official website using the serial number found on the silver sticker on the back or bottom of your appliance to activate your warranty.